1. What are shipping options/costs within Indonesia?
All our orders are shipped via JNE. Shipping costs are dependent on parcel weight. Purchases above IDR 300.000 quality for free shipping! Please refer to Shipping Policy for more information.

2. Do you ship worldwide?
Currently, we ship orders only within Indonesia. For international purchases, you can refer to this site :

3. Do you allow self collection / fitting / viewing of collection?
Yes, we have self collection & fitting available at our office and showroom:-
Ruko Textile Blok E4 No 16
Jl Arteri Mangga Dua Raya
Jakarta 14430
You can also view our collections at many locations throughout Indonesia. Click here to see our Stockists!

4. Where are So[phis]tiX products made?
Our collection is entirely originally designed and manufactured in Indonesia.

5. What is your sizing like?
Our sizes range from XS to 1X (XXL) for tops, dresses and bottoms. If you are unsure on Sizing, please click here to view our size chart or send us an inquiry.

6. I have a So[phis]tiX coupon and/or gift voucher! How do I use it?
After you've shopped around on the site, click on "Shopping Cart" and then "Check Out" on the top right side of the screen. On the next page you will be able to enter your coupon/gift voucher code in the empty box next to where it says "Voucheres:". Then, simply click "ok" and continue on to complete your order! For full instructions on placing an order, please click here.

7. Do I need to sign up for a member's account to order & check out?
Yes you do, you will have many advantages if you sign up for an account. We require only your email account and you make your own password. By doing so, you can proceed with an express check out next time because we will have all your info in our system. Click here to sign up now!

8. What happens if I forget my password?
Just click on “Forgot your password?” button below the login form. Next, enter your email address and your password will be sent your registered email.

Still confused? Contact us, or call us on 0813 1039 5173 or add our Bbpin 21814f83 !